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Politique de confidentialité

Privacy Policy

Last updated: Nov 19, 2024 12:22 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.aidiway.com Website (the "Website") operated by Solution en Services Aidiway Inc., a(n) Corporation formed in Quebec, Canada ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, and how we use this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Category of information Specific piece of information Where we get this information How we use this information
Identifying information Name
  • Information submitted by the consumer.
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Providing financing;
  • Resolving disputes;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information.
Identifying information Postal / Shipping address
  • Information submitted by the consumer.
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information.
Identifying information Billing address
  • Information submitted by the consumer.
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information.
Identifying information Phone number
  • Information submitted by the consumer.
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Providing financing;
  • Resolving disputes;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information.
Identifying information IP address
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Counting ad impressions to unique visitors;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.
Identifying information Email address
  • Information submitted by the consumer.
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Providing financing;
  • Resolving disputes;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information.
Identifying information Device identifier
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Counting ad impressions to unique visitors;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.
Identifying information Account name
  • Information submitted by the consumer.
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Providing financing;
  • Resolving disputes;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information.
Characteristics of protected classifications Age
  • Information submitted by the consumer.
  • Enforcing our Terms of Service;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information.
Internet or other electronic activity Information regarding your interaction with our website or application
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Counting ad impressions to unique visitors;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.
Internet or other electronic activity Information regarding your interactions with advertisements
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Counting ad impressions to unique visitors;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.
Sensitive personal information Driver's license number
  • Information submitted by the consumer.
  • Enforcing our Terms of Service;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing financing;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information.
Sensitive personal information Geolocation information
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Counting ad impressions to unique visitors;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.

With whom we share your personal information

We share the personal information below with the following third parties for the following reason(s):

Category of personal information shared Specific piece of personal information shared Categories of third parties with whom personal information is/was shared Reason(s) for sharing
Identifying information Name
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Shipping companies.
  • To manage our interactions with you;
  • To market to you via email;
  • To prevent or investigate fraud;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To process transactions.
Identifying information Postal / Shipping address
  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Shipping companies.
  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To market to you via email;
  • To process transactions.
Identifying information Billing address
  • Content management systems;
  • Customer management systems;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Shipping companies.
  • To manage our interactions with you;
  • To market to you via email;
  • To prevent or investigate fraud;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To process transactions.
Identifying information Phone number
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Shipping companies.
  • To manage our interactions with you;
  • To market to you via email;
  • To prevent or investigate fraud;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To process transactions.
Identifying information IP address
  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Shipping companies;
  • Social networks.
  • To analyze your interactions with us or our website;
  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To market to you via email;
  • To prevent or investigate criminal activity;
  • To process transactions;
  • To provide you with advertisements.
Identifying information Email address
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Shipping companies.
  • To manage our interactions with you;
  • To market to you via email;
  • To prevent or investigate fraud;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To process transactions.
Identifying information Device identifier
  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Shipping companies;
  • Social networks.
  • To analyze your interactions with us or our website;
  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To market to you via email;
  • To prevent or investigate criminal activity;
  • To process transactions;
  • To provide you with advertisements.
Identifying information Account name
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Shipping companies.
  • To manage our interactions with you;
  • To market to you via email;
  • To prevent or investigate fraud;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To process transactions.
Identifying information  
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Shipping companies.
  • To manage our interactions with you;
  • To market to you via email;
  • To prevent or investigate fraud;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To process transactions.
Characteristics of protected classifications Age
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Shipping companies.
  • To manage our interactions with you;
  • To market to you via email;
  • To prevent or investigate fraud;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To process transactions.
Internet or other electronic activity Information regarding your interaction with our website or application
  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Shipping companies;
  • Social networks.
  • To analyze your interactions with us or our website;
  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To market to you via email;
  • To prevent or investigate criminal activity;
  • To process transactions;
  • To provide you with advertisements.
Internet or other electronic activity Information regarding your interactions with advertisements
  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Shipping companies;
  • Social networks.
  • To analyze your interactions with us or our website;
  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To market to you via email;
  • To prevent or investigate criminal activity;
  • To process transactions;
  • To provide you with advertisements.
Sensitive personal information Driver's license number
  • Customer management systems;
  • Financial transactions processors;
  • Fraud prevention services vendors.
  • To prevent or investigate fraud;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To process transactions.
Sensitive personal information Geolocation information
  • Advertising networks;
  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Hosting providers;
  • Shipping companies;
  • Social networks.
  • To analyze your interactions with us or our website;
  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To market to you via email;
  • To prevent or investigate criminal activity;
  • To process transactions;
  • To provide you with advertisements.

How we protect your information

We have implemented the following measures to protect and safeguard your personal information:

  • Limiting the amount of personal information that we collect to strictly necessary only;
  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
  • Destroying the personal information that we no longer need.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses the following analytics program(s) to collect information about you and your behaviors: Google analytics, Admin platform. To learn how to opt out, please visit the website(s) of the analytics program(s) used.

Your rights

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to access the personal information that we have collected about you.
  2. The right to request that we amend any of the information that we have collected about you.
  3. The right to withdraw your consent to the processing of your data.
  4. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
  5. The right to opt out of tracking of your location.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to the person accountable for our privacy practices and policies, whose contact information is below.

You can opt out of us tracking your location by adjusting the settings on your account, through the cookie consent mechanism on the Website, or by adjusting the settings on your browser or device.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

 

  • Name;
  • Email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to an additional 30 days). We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request(s), we will provide you with the reasons for such denials.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Samisha
Co-Founder & Privacy Officer
(514) 447-1710
privacy@aidiway.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this Quebec Privacy Commission page or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Transferring Data

We plan to transfer data to United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Questions

If you have any questions about this Privacy Policy, please contact us at contact@aidiway.com.